SMS Terms & Conditions

These SMS Terms & Conditions (“SMS Terms”) describe how J Sewer & Drain Plumbing Inc. (“J Sewer & Drain Plumbing”, “we”, “us”, or “our”) uses text messaging (SMS) to communicate with you. By providing your mobile phone number and opting in to receive SMS communications from us, you agree to these SMS Terms in addition to our Privacy Policy.

1. SMS Consent, Use of Information & Sharing

When you provide your mobile phone number and opt in to receive SMS messages from J Sewer & Drain Plumbing, we will use your mobile number and SMS consent only for our own text messaging programs as described in these SMS Terms.

We do not share, sell, rent, or trade your mobile phone number, opt-in data, or SMS consent with third parties for their own marketing purposes.

We may share your mobile phone number with trusted vendors and service providers (such as our SMS platform or phone system provider) solely to deliver and manage SMS communications on our behalf. These service providers are not permitted to use your mobile number or SMS consent for any other purpose and may not use it to market their own products or services.

2. Types of SMS Communications You May Receive

If you have consented to receive text messages from J Sewer & Drain Plumbing Inc., you may receive SMS communications related to:

• Appointment reminders or scheduling updates

• Follow-up messages regarding services or inquiries

• Billing inquiries or account-related notifications

Example message:

“Hello, thanks for reaching out to J Sewer & Drain Plumbing Inc. This number doesn’t receive text messages. Please give us a call and we’ll be happy to assist you. Reply STOP to opt out.”

3. Message Frequency

Message frequency may vary depending on your interaction with us and the type of communication.

As a general guideline, you may receive up to 5 SMS messages per week related to:

• Your appointments

• Service updates

• Billing or account status

4. Message & Data Rates

Standard message and data rates may apply.

Your mobile carrier may charge you for SMS messages sent to you and by you, according to your individual messaging plan. Charges may vary depending on whether the messages are sent domestically or internationally.

Please contact your mobile carrier if you have questions about your text or data plan.

5. Opt-In Methods

You may opt in to receive SMS messages from J Sewer & Drain Plumbing Inc. in one or more of the following ways:

• By submitting an online form on our website and checking the SMS consent box

• Verbally, during a conversation with one of our representatives (where we record your consent)

• By any other clearly described opt-in method that we provide

By opting in, you confirm that you are the owner or regular user of the mobile number provided and that you are authorized to receive SMS messages at that number.

6. How to Opt Out

You can opt out of receiving SMS messages from us at any time. To do so:

• Reply “STOP” to any SMS message you receive from us.

• Alternatively, you may contact us directly to request removal from our SMS list.

Once we receive your opt-out request, we will stop sending you SMS messages from that program. Please note that you may still receive non-SMS communications (such as email or phone calls) if you have consented to them separately.

7. Help & Support

If you are experiencing issues with our SMS messages, you can reply with the keyword “HELP” for more information.

You can also contact us directly for assistance at:
Phone: (773) 968-2704
Website contact form: https://www.jsewerandplumbing.com/contact-us/

8. Additional Disclosures

• Message and data rates may apply.

• You can opt out at any time by texting “STOP”.

• For assistance, text “HELP” or contact us through our website.

• Message frequency may vary based on your interaction with our services.

If you do not wish to receive SMS messages, you can simply choose not to check the SMS consent box on our online forms and avoid verbally opting in.

9. Changes to These SMS Terms

We may update these SMS Terms & Conditions from time to time. When we make changes, we will update the “Last updated” date at the bottom of this page. Your continued use of our services or continued receipt of SMS messages after such changes will constitute your acceptance of the updated SMS Terms.

Last updated: 12/12/2025