The technicians came in on an emergency basis (one-day turnaround from estimate to job completion) and installed a cleanout and check valve in my front yard. This required digging a trench ~7 feet deep and at least as long to replace with PVC the multiple feet of clay pipe destroyed by tree roots. Then, his team came inside and addressed hours of sump pump discharge rerouting. All in the same day! I highly, highly recommend this company.
I have used J Sewer & Drain multiple times over the last few months for big and small projects and my experience has been very consistent. It has been easy to schedule with great communication. All the technicians have been on time, polite, and knowledgeable. They are going to continue to be my go-to plumbing company for any future issues.
I called J Sewer about a leaking water heater, and they sent someone here within one hour. He tried to diagnose the problem in the most cost effective way but unfortunately once he got into it, we needed a new water heater. They were able to get a new heater out and install it all within about 3 hours. I highly recommend this company - friendly, knowledgeable and efficient.
The technicians and their team were very Professional. They arrived when they said they would, explained each step & courteously answered all our questions. They completed the job in an extremely timely manner. Best Sewer & Plumbing Company I’ve ever hired. They did extensive work on both my front & back yard drainage systems, necessary because of the July 2, 2023 Flood in the Austin Area of Chicago. The prices were very reasonable for the services they provided. Most definitely on my List of “The Best” and I’ve had experience dealing with plumbers during my 50 years of home ownership.
Having a leak the weekend before Christmas was not ideal, especially when it's impacting our downstairs neighbors. We were able to make a morning appointment for the next day (a Saturday). Luis came out, found the issue, and solved it. All at rates that seem commiserate with what I looked up. Great responsiveness, effective service, reasonable rates. Definitely understand the high reviews.
